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WE TRY TO KEEP THINGS SUPER SIMPLE
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Frequently asked questions
The Reading Room
The Print Circle
The Listening Room
General
Once your purchase is complete, you'll receive an order confirmation email containing the details of your purchase.If you don't see it in your inbox, please check your spam or junk folder. If it still hasn't arrived, contact us at julieann@awildandsimplelife.com and we'll be happy to check your order.
All Reading Room publications are dispatched from Australia.Our books and zines are published under WSL Publishing, the independent publishing imprint of A Wild and Simple Life. Each order is carefully prepared, packed and posted by us.
Reading Room purchases are packaged separately from our monthly Print Circle parcels.Print Circle subscribers receive a specially prepared monthly parcel containing the latest issue of dòigh beatha, an A5 art print and a personal letter.Reading Room orders contain the individual publications you've purchased, carefully packaged for their journey to you.
Of course, provided your order hasn't already been dispatched.Please email julieann@awildandsimplelife.com as soon as possible with your order number and the details you'd like to change.Once a parcel has been posted, we may be unable to change its delivery address.
Reading Room postage is calculated separately at checkout, with the following options available:Within Australia:Standard postage: $5.95Free standard postage on orders over $31.00Express postage: $14.95International orders:Standard international postage: $15.95All prices are in Australian dollars.These rates apply to Reading Room purchases only. Postage is already included in the monthly price of a Print Circle subscription.
All Reading Room orders are carefully prepared and posted from Australia.We aim to dispatch available publications as soon as reasonably possible after receiving your order. Delivery times depend on your location and the postage service selected.If you've ordered a publication that is available for preorder, the expected release or dispatch information will be displayed on its product page.International orders will generally take longer to arrive, and occasional postal delays may occur.
Yes! The Reading Room welcomes readers from around the world.Standard international postage is currently $15.95 AUD for eligible destinations, with the available delivery options confirmed at checkout.All publications are dispatched from Australia, so international delivery times will vary depending on your location.Any customs duties, import taxes or local charges imposed by your destination country may be payable by the recipient.
Absolutely. You're welcome to add several books or zines to your cart and purchase them together.Australian orders over $31.00 qualify for complimentary standard postage.If your order contains a mixture of available publications and preorders, please check the expected publication dates or contact us if you'd like to confirm the delivery arrangements.
Yes, we're happy to discuss bulk purchases, independent bookshop orders and wholesale enquiries.If you're interested in stocking our publications or purchasing multiple copies for an event, gathering or organisation, please email julieann@awildandsimplelife.com with a little information about what you're looking for.
Our monthly literary zine, dòigh beatha, is available through The Print Circle.Each month, subscribers receive the current issue of dòigh beatha, accompanied by an A5 art print and a personal letter from Julie Ann. A Print Circle subscription also includes complimentary access to our audio stories.Subscriptions are $34.95 AUD per month within Australia or $46.95 AUD per month internationally, with standard postage included.You can find out more and subscribe through The Print Circle page.
Yes. Previously published issues of dòigh beatha may be purchased individually through The Reading Room, subject to availability.This allows you to explore earlier editions, discover a particular theme or complete your collection without taking out a monthly subscription.New Print Circle subscribers receive the issue being distributed during the month their subscription begins, so The Reading Room is also where you can find editions you may have missed.
No. Individual back issues purchased through The Reading Room contain the publication itself, unless the product description specifically states otherwise.The accompanying A5 art print and personal letter are part of the monthly Print Circle parcel prepared for subscribers.
We're sorry to hear that your publication hasn't arrived as it should.Please email julieann@awildandsimplelife.com with your order number and a brief description of the problem. If possible, include a photograph of the damage and packaging so we can better understand what happened.We'll look into the issue and arrange an appropriate solution, including a replacement or refund where required under Australian Consumer Law.For further information, please see our Refunds, Returns & Cancellations Policy.
Because we're a small independent publisher, we generally don't accept change-of-mind returns once a publication has been dispatched.However, if you've placed an order and change your mind before it has been posted, please contact us as soon as possible. We can arrange a cancellation and full refund for an order that hasn't yet been dispatched.Preorders may also be cancelled for a full refund at any time before dispatch.If your publication arrives damaged, defective or incorrect, your rights under Australian Consumer Law still apply.For further details, please see our Refunds, Returns & Cancellations Policy.
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